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FAQs

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a manufacturer?

A: Yes, Keli is a professional brand manufacturer for Cable with 37 more years experience.

Are you a MFi licensed manufacturer?

Yes, we are a MFi licensed manufacturer since 2016.

Where is your factory located? Can I visit there?

We have 4 factories in China mainland, which located in Suzhou (close to Shanghai), Dongguan (close to Shenzhen), Chuzhou (close to Nanjing), and Xiantao (close to Wuhan). You are warmly welcome to visit us.

How much production capacity does your company have?

As we have 4 factories with more than 2500 skilled employees, we have very strong capacity adjustment ability.

How does your factory control the quality?


Strictly quality policy is our strategy. Equipped with perfect laboratories and professional testing instruments, which can meet the higher-level performance tests of various products and ensure the compliance of products.

How long does delivery take?

In stock: Ready for delivery. Out of stock: About 30-45 days

How can I get your free sample?


You can buy it first, then we will subtract the sample cost from your bulk order.

How long is the warranty period?

Our products come with a one-year manufacturer warranty and life-time service support. You can return or exchange the defective products that damaged by non-human causes.

Can you do our designs with our logos?

Yes, we offer OEM/ODM service. We have a very strong R&D and QC team can fulfill your requirements.

What kind of payment methods do you accept?

Credit Card, Online Bank Payment, T/T, Paypal and so on.